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Internet tools

Using Google Analytics to Drive Your Business Goals

By |4 September 2021|Analytics, Internet tools|

Few businesses today can experience genuine success without a robust online presence, and your website is central to it all. Most websites have a primary goal, whether it's generating leads, providing topical information, answering customer queries, building a brand, fostering long-term business relationships, or generating that all-important revenue through sales. This article will look at how best to define your ...

18 Recommended WordPress Plugins

By |1 October 2017|Internet tools, WordPress|

Tried and tested WordPress plugins. A note on performance, to enable compression go to cPanel / Optimise Website and enable compression for all content.  Test this with Google Page Speed to see if it's effective in improving performance for your site. The main tasks you want your Wordpress site to do security, backup, performance, content management, organisation and SEO, measure ...

Ticket systems or JIRA and the difference between Resolved and Closed Issues

By |10 February 2016|Customer Service, Internet tools|

Any support or customer service or JIRA issue has a requestor or initiator and someone who does the work to resolve the issue or ticket. Any support or customer service ticket or JIRA issue is opened to start and closed to finished. The person who completes the task, ticket or issue sets the ticket to resolved. The person who wanted the ...

Web, Network and Server Tools

By |6 May 2014|Internet tools|

All the stuff you don't really want to know but if your network, server or web site doesn't work you have to know. - DNS testing including Source of Authority (SOA), web and mail services setup - DNS response time performance measuring - Domains on similar IPs or with similar Google Analytics or Adsense Publisher references - Mailserver ...

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