October 2013

Verifying Significant Sections of Your Site for Webmaster Tools

By |31 October 2013|Google Webmaster Tools, Search Marketing SEO SEM|

Here Google Webmaster Tools (GWT) states that you should verify each significant section of your site and if you have  http:// and https:// versions, you should add each as a separate site. You cannot submit a file to GWT like  http://www.example.com/france.htm it has to be a folder (doesn't that potentially create some canonicalisation issues?) https://support.google.com/webmasters/answer/34592?hl=en Webmaster Tools data and reporting work ...

The complaining customer wants a reason to stay not a form letter

By |20 October 2013|Uncategorized|

From Seth Godin's Blog The complaining customer does not want refund,  He wants a connection, an apology and some understanding. He wants to know why you made him feel stupid or ripped off or disrespected, and why it's not going to happen again. If you have a department that sends out form letters and refund coupons, what you've done is ...

Go to Top